8mbed Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how 8mbed collects, stores, and protects your data.
This Privacy Policy ("Policy") is established by the company operating the 8mbed platform. When you use 8mbed's website, mobile version, or any related services, you are considered to have voluntarily accepted the terms of this Policy. Please read this policy carefully, and contact our support team if you have any questions.
Data Protection
All your personal and financial information is kept secure through SSL encryption.
Not Sold to Third Parties
8mbed never sells or rents your personal information to third parties.
Your Rights
You can view, correct, or request deletion of your stored information at any time.
Information We Collect
8mbed collects only the information necessary to provide our services. We may collect the following types of information:
1.1 Information You Provide Directly
When you create an account or use our services on the platform, you provide certain information yourself. This may include:
- Name and date of birth (for age verification)
- Email address and contact details
- Preferred payment method details (bKash, Nagad, or Rocket)
- Transaction history and amounts
- Documents required for identity verification
1.2 Automatically Collected Information
When you use the 8mbed website or app, our system automatically collects certain technical information:
- IP address and device information
- Browser type and operating system
- Time spent on the site and pages visited
- Information obtained through cookies and similar technologies
- Referral source (where you came from when you arrived at our site)
1.3 Identity Verification Information
For responsible gaming and financial protection, 8mbed verifies the age and identity of all users. For this purpose, we may collect information from national ID cards or other government-issued documents.
Purpose of Data Use
We use the information we collect only for lawful and specific purposes. 8mbed may use your information for the following reasons:
2.1 Service Delivery and Operations
- Creating and managing your account
- Processing deposits and withdrawals
- Managing bonuses and promotional offers
- Maintaining gaming history and transaction records
2.2 Security and Fraud Prevention
- Ensuring account security
- Detecting unauthorized access and fraudulent activity
- Monitoring money laundering and suspicious transactions
- Preventing identity theft
2.3 Responsible Gaming Support
8mbed is committed to ensuring responsible gaming. We monitor your gaming activity so that support can be provided when needed. Preventing access by those under 21 years of age is also part of this process.
2.4 Customer Service
- Providing support via 24/7 live chat and email
- Resolving complaints and requests
- Sending important account-related notifications
2.5 Service Improvement
We analyze user experience so that the 8mbed platform can be continuously improved. This analysis is always carried out on an aggregated and anonymous basis.
Cookies and Tracking Technologies
8mbed uses cookies and similar technologies on its website. Cookies are small data files stored on your device that help improve your browsing experience.
3.1 Types of Cookies We Use
- Essential Cookies: These are necessary for the basic functionality of the website — protecting login sessions, ensuring security, and so on.
- Functional Cookies: Remember your preferences and settings, such as language preference.
- Analytics Cookies: Measure website usage and help improve our services.
3.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from using certain important features of the website.
Data Sharing and Disclosure
8mbed does not sell your personal information to third parties. However, in specific circumstances we may share limited information with trusted partners:
4.1 Service Providers
We work with trusted third parties for payment processing (bKash, Nagad, Rocket), IT infrastructure, and security services. These parties may only use the information to perform their designated tasks — not for any other purpose.
4.2 Legal Requirements
We may disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.
4.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred. However, the new ownership will also be required to comply with the terms of this privacy policy.
4.4 Disclosure with Consent
Based on your explicit consent, we may use your information for other purposes.
Data Security Measures
8mbed places the highest priority on protecting your personal and financial information. We use industry-standard security technologies:
5.1 Technical Safeguards
- SSL/TLS encryption — ensures protection during data transmission
- Encrypted databases — keeps stored information secure
- Firewalls and intrusion detection systems
- Regular security audits and penetration testing
5.2 Access Controls
Only authorized personnel can access the necessary information. All access is logged and regularly reviewed.
5.3 Response to Data Breaches
In the event of a data breach, 8mbed will take prompt and necessary action and notify affected users in a timely manner.
Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.
- Active account data: retained for as long as the account remains active.
- Transaction records: for the period required under financial regulations.
- After account closure: certain information may be retained for a specified period to meet legal obligations.
- Inactive accounts: if an account has been inactive for an extended period, we review the information we hold.
Your Rights
You have the following rights regarding your personal information. To exercise these rights, please contact our support team:
7.1 Right to Access
You can find out at any time what information we hold about you. We will provide the information within a reasonable time of receiving your request.
7.2 Right to Rectification
If any of your stored information is incorrect, you can request a correction. We will update the information after appropriate verification.
7.3 Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You can object at any time to your information being used for marketing purposes, and we will give your objection due consideration.
7.5 Right to Portability
You can request to receive the information you have provided in a structured, commonly usable format.
Contact us to exercise your rights: For any requests or concerns regarding your data, email our support team at: [email protected] or contact us directly via our 24/7 live chat.
Protection of Minors
8mbed strictly provides services to those aged 21 and above. We never knowingly collect or process information from any person under 21 years of age.
We enforce this policy through identity and age verification processes. If we are informed that a minor's information has been collected in our system, we will immediately delete that information and close the associated account.
Changes to the Policy
8mbed reserves the right to change or update this privacy policy from time to time. For significant changes, we will notify you in the following ways:
- By displaying a special notice on the website
- By sending a message to your registered email address
- By updating the "Last Updated" date at the top of this page
Continued use of the platform after any changes will be considered acceptance of the new policy. We therefore recommend reviewing this policy regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, 8mbed's support team is always ready to help. Ways to reach us:
24/7 Live Chat
Chat with us directly in Bengali or English on our live chat at any time.
Email Support
Email us for data-related requests: [email protected]
To learn more about our privacy policy or for account-related assistance, visit the 8mbed Login page or check our FAQ section.